How can we help?

Quick answers to the questions we hear most. If yours isn’t here, write to us and someone on the team will reply.

Getting started

Installing the CLI and your first session.

How do I install Flasklings?
Install the CLI with npm i -g @flaskling/cli. It needs Node.js 22 or later. Connect it to your account with flaskling login and run flaskling setup, which installs the collector that records your work. Then start your agent through it with flaskling claude or flaskling codex, and your Flaskling appears at the top of the terminal. macOS is supported. Linux is a preview, not tested yet. Windows isn’t supported yet.
Do I need an account?
Yes. You need an account to use Flasklings, and your pets, growth, essence and items belong to it. Sign up on the dashboard with GitHub or Google, then connect the CLI with flaskling login and run flaskling setup: it installs the collector that records your work for your account. This works on macOS, and on Linux as a preview. Windows isn’t supported yet.
Will it change my agent’s settings?
Only if you say yes. On their own, flaskling claude and flaskling codex leave your settings files as they are: any hooks they add last only for that session. flaskling setup asks before it installs the Flasklings plugin in Claude Code and Codex, and before it adds login items that start the collector and send your daily totals in the background. Codex runs the plugin’s hooks only after you trust them in /hooks. flaskling setup --remove undoes it. Auto-wrap (flaskling on) adds a few lines to your shell’s startup files, and flaskling off takes them out.
Which keys does it take over?
Only two: ctrl ] opens the Flasklings menu and Shift PgUp scrolls. Every other key goes straight to your agent.

Your Flaskling

Growth, moods and more than one computer.

Why isn’t my Flaskling growing?
It grows only with credited working hours. Idle sessions, approval waits and gaps over five minutes don’t count, and a day credits at most 6 hours: 4 from working time and 2 more from token use.
What do its moods mean?
It acts out what your agent is doing: thinking while the model reasons, working while a tool runs, calling for you when it needs your approval or an answer, and a little hop when the turn is done. See every mood.
Can I use it on more than one computer?
Yes. Link each computer to your account with flaskling login and run flaskling setup on it. The collector that setup installs records that computer’s work, and its daily totals go to your account, so your pets and growth count the work on all of them. This works on macOS, and on Linux as a preview. You can see or revoke your computers in the dashboard.

Account and privacy

What we keep, and how to export or delete it.

What do you collect?
Never your prompts, code or file contents, your agent’s replies, or your project names and paths. Of what the CLI records on your computer, we receive only daily totals, a hash that tells your agent subscription apart, and live status, and we keep only what we need to run your pets, growth, essence, rankings and purchases. The Privacy Policy lists every item.
How do I export or delete my data?
Sign in to the dashboard and open Settings. You can export what our server holds about your account (up to 3 times a day), see its activity log, revoke devices or delete the account. Deleting takes effect at once and can’t be undone. For what the export doesn’t include, such as your sign-in details at Supabase, ask our privacy officer at ceo@d-alabs.com.
How do I join or leave the rankings?
Public rankings are coming later. When they open, they’re opt-in and open to accounts signed in with GitHub: turn them on or off in your account settings, and your usage never appears until you opt in.

Purchases and refunds

Essence, the store (coming later) and cancelling an order.

Can I buy essence?
No. Essence is earned only by working: showing up, credited time, streaks and commits, up to 75 a day. Arena wins will add up to 10 more once the arena opens. The store, where you’ll spend essence and money buys sets, season packs and premium flasks, is coming later. Money never turns into essence.
Can I get a refund?
Yes. You can cancel a purchase for a full refund within 7 days of paying, as long as you haven’t used any item from it. If an item wasn’t delivered, doesn’t work or doesn’t match its description, you can cancel it even after using it: within 3 months of delivery, or 30 days from when you found out. The Refund Policy has the details.
How do I ask for a refund?
Email ceo@d-alabs.com with your handle, the order number from your receipt and what you’d like to cancel. We’ll confirm by email and refund your original payment method within 3 business days of accepting the cancellation.
Do items make my pet stronger?
No. Everything in the store is looks only: nothing you buy changes growth, rankings or arena power.

Still need help?

Reach the team directly. For a purchase, have the order number from your receipt ready.

Email us

Best for most questions, and for anything you’d like in writing.

ceo@d-alabs.com

Call us

For a payment or account problem you’d rather talk through.

+82-10-2983-3375

Privacy requests

To see, correct or delete your information, contact our privacy officer, Jeseok Lee. We reply within 10 days.

ceo@d-alabs.com

What to include

  • Your handle, if you have an account
  • Your operating system, and whether you use Claude Code or Codex
  • Your CLI version, from npm ls -g @flaskling/cli
  • What you expected, what happened instead, and a screenshot if you can

Do it yourself in Settings

Export your data, revoke a device or delete your account at any time from the dashboard.

Open the dashboard